Unclaimed
Checkr
Reviews and Complaints
2.4M
CLAIMED LOSSES
502
TOTAL REVIEWS
16.7K
PAGE VIEWS
Checkr Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe license is not correct
Uber can't accept me because the background check I have the approving license and I need to fix that
ID
Location
Collingswood, New Jersey
Preferred solution
Let the company propose a solution
513-252-****
I am trying to do a background check for uber partner, but I mistakenly clicked on the status of my background instead of submitting a new background check information. It looks like the information on checkr portal is for only companies, it doesn't give you the option as an individual to fill a form and submit. What should I do in this case?
ID
Location
Philadelphia, Pennsylvania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBackground check
I have a discrepancy on my background check. I need to get in contact with someone so i can proceed.
ID
Location
Omaha, Nebraska
Preferred solution
Call me back
Background check issues
Background check that pulled up history over 30 years ago when I was a juvenile under the age of 16. And the fact that my Appeals courts and dismissed charges are also shown on record and it was used against me as a conviction.
ID
Location
Aurora, Colorado
New Reviewer
The company does not recognize a real driver license.
I have been given the run around by checkr for two months on two separate background checks for gig work. I have repeatedly sent them my legal sate issued driver license and they cannot seem to pull their heads out enough to see it is a legal state issued driver's license. So they keep putting not one but two background checks on hold. So ridiculous. This company is inept and obviously not being able to recognize a legal driver license puts every background they have done in question.
User's recommendation: Make sure you try to get a human through support or their impossible customer service phone number that just tells you due to high call volume please call back.
ID
Location
Tucson, Arizona
Pros
- Zero pros for me that is
Cons
- Its hard to get in touch of a representative
Loss
$2500
Preferred solution
I want a human to contact me and please fix my background checks so I don't have to deal with this ridiculous repeat hold due to the companies inability to recognize a legal state issued driver license.
New Reviewer
Need to fix my background check
Working on Uber for many times now my account is suspended cause my background check. I have to know what exactly the problem and how can I resolve that
ID
Pros
- U get a repot on your candidates
- Are a background check agency
Cons
- Gives false information
Preferred solution
Full refund
New Reviewer
Wrong SSN
I made a report with the wrong SSN. Im unable to move forward in the process if my information isnt correct.
ID
Pros
- Ill be able to work
Preferred solution
Deliver product or service ordered
New Reviewer
This company is a fraud
Y'all have my background incorrect and it's stopping me from providing for my family I'm about to reach out to some lawyers I cant call a damn human & nobody not responding to my request to have my record fixed its starting to *** me off & its messing up my holiday work
User's recommendation: If your job is depending on this company find another job because this computer operated system is a failure & will *** you up.
ID
Location
Greensboro, North Carolina
New Reviewer
Checkr SUCKS
Trying to get a job but Checkr can't do it's job they say 2-14 days well you can look up your completion date mine was supposed to b done yesterday and 3 minutes B4 midnight they changed it to December 6th another week wait *** CHECKR!!!!!! Went to Amazon instead there background took less than 24 hours and I start work n a few days.
User's recommendation: If the company you are trying to get a job with uses Checkr find another job.
ID
Pros
- There are zero pros to using the dumb phucks at checkr
Cons
- Takes too long
- No personal contact to fix the problem
Loss
$1000
Preferred solution
Nothing From them want to educate America that 7 days for a background check is unacceptable more less 2 weeks plus, Amazon 24 hours check
New Reviewer
Update background information
I have never had a background check done I'm trying to get a job driving for Lyft someone has used my G.mail
ID
Location
Minneapolis, Minnesota
New Reviewer
Ckground information
I was flagged for a background check from a year ago I never applied help it says someone else has my Gmail
ID
Location
Minneapolis, Minnesota
Background check has been over a month almost two
I have been almost waiting two months for a background check making me behind in bills ext ext and checkr is putting these dates it will be done and then nothing and not only that when you call the phone hangs up it concerns me as a woman as a human to deal with stuff like this especially when you have kids to feed and bills to pay
ID
Location
Peoria, Illinois
New Reviewer
Why am I still waiting
No answer your destroying my income 
Only the operator speaks and then she hangs up and Ive been emailing and gotten no response. Ive emailed the certificate for the program that I finished I was not convicted of my charge and Ive been waiting and waiting and waiting and waiting and waiting for the response of the background check the website is telling me that I dont even have a email registered when I know I didnt register my email and made a password
Only the operator speaks and then she hangs up and Ive been emailing and gotten no response. Ive emailed the certificate for the program that I finished I was not convicted of my charge and Ive been waiting and waiting and waiting and waiting and waiting for the response of the background check the website is telling me that I dont even have a email registered when I know I didnt register my email and made a password User's recommendation: Need live representative.
ID
Location
Chicago, Illinois
Pros
- Are a background check agency
Cons
- Takes wayyyy too long
Preferred solution
Deliver product or service ordered
Mistake on report
There is something wrong or incorrect with my report to uber, there's no reason why I should be getting denied for anything concerning my background. I reach out to checkr but never got a response. This is my lively hood and I need this issue corrected asap.. thank you
ID
Location
Chicago, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBackground check for Uber
I got a background check for Uber and it says my license is invalid which is incorrect I have been thru this going on a month now and NOBODY is trying to assist me!! I am loosing SO much money behind this freaking company!! Im VERY upset and angry!!
User's recommendation: If the company uses Checkr for their background checks DONT WORK FOR THEM.
ID
Location
Miami, Florida
Cons
- Unresponsive support
- Too slow no communication
- False reporting
Loss
$2000
Preferred solution
I want to speak to someone about this bogus *** background check that I haven’t been able to contact NOBODY for the last damn month!!
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