Contact Checkr Customer Service
Checkr Phone Numbers and Emails
Toll-Free Number:
-
(844) 824-3257
Checkr Emails:
Legal
Media
Opt-out of Marketing Emails
clients@checkr.com
Contact Information
Checkr Website:
Checkr Help Center:
Corporate Office Address:
Checkr, Inc.
1 Montgomery St.
San Francisco,
California
94108
United States
Other Info (opening hours):
Other Location:
120 Kearny St,
San Francisco,
California 94108
Additional Contact Number:
Copyright Infringement Inquiries
(800) 246-267
Summary of Checkr Customer Service Calls
8.3K
TOTAL
CALLS
CALLS
03:22
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Checkr?
Request for Information Question:
- “Checking on background check status”
- “Checking the status of my back ground check”
- “I need to speak with the supervisor”
Account Question:
- “Uber account on hold”
- “Acct”
- “My HyreCar account”
Product/ Service Question:
- “Trying to work for door dash”
- “I can not get onlineMy Background check it’s not working good can you help me please thank you”
- “To work for lyft again”
Website/ Application Question:
- “I'm going to become a Uber driver. My application was denial because I was driving without insurance but now I do have insurance and they fix my problem so I wondering what's the next step? Thank you.”
- “Unalbe to accesss "Report an error" on website. My livense is not suspended as is indicated”
- “Can't get where I need to be in the site and my background check is on pause because I was putting in the wrong number but I got it figured out”
Employment Question:
- “I can't get a flexible job delivering and driving”
- “I need a job but the background check caused my offer to be rescinded”
- “Employment”
Staff Question:
- “Customer service”
- “Horrible Service!!!”
- “Customer service question”
Activation/ Cancellation Question:
- “Activation de mon compte”
- “Need activation for door dash driver”
- “Background check issues. Hawaii state doesn't do drive history report electronic so Uber and Lyft cannot activate my driver account. Please someone from checkr contact me to resolve this issue. It has on going for more than a month.”
Payments and Charges Question:
- “My case was cleared all charges dismissed”
- “Send in documents dropping all charges”
- “Update suspended license deposition to positive status for employment”
Shipping and Delivery Question:
- “Second background check wrong address wrong driver's license wrong state Arizona for all”
- “Where is my background”
- “My eta was 7/1 and I still haven't heard anything”
Return/ Replace Question:
- “Changing information”
- “My background check has been 2 week's and the complete day keeps i changing”
- “Return call”
Refund Question:
- “Need refund”
- “My refund”
Cards Question:
- “Need to send my id and social Security card”
Other Question:
- “Because of my unrestricted driver's license”
- “Para saber sobre los antecedentes de uver”
- “Background check”
About

Checkr is ranked 39 out of 91 in Background and People Search category
Area Served
USA
Payment Methods
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