Checkr Phone Numbers and Emails

Toll-Free Number:

  • (844) 824-3257
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Checkr Emails:

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Contact Information

Checkr Website:

Checkr Help Center:

Corporate Office Address:

Checkr, Inc.
1 Montgomery St.
San Francisco, California 94108
United States

Other Info (opening hours):

Other Location:

120 Kearny St,

San Francisco,

California 94108

Additional Contact Number:

Copyright Infringement Inquiries

(800) 246-267

Checkr Customer Service Reviews

1.3 / 5
To speak to someone about my background check

Company is horrible customer service is terrible they never answer the phone or email all companies need to use another company for their business

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Jack G Dya
To inform people to be diligent.

It takes a long time to get anyone to answer the phone and when they do ... they talk real fast and it doesn't seem like they care about your issue. They just...

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Summary of Checkr Customer Service Calls

03:22 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Checkr?

Request for Information Question:

  • “Checking on background check status”
  • “Checking the status of my back ground check”
  • “I need to speak with the supervisor”

Account Question:

  • “Uber account on hold”
  • “Acct”
  • “My HyreCar account”

Product/ Service Question:

  • “Trying to work for door dash”
  • “I can not get onlineMy Background check it’s not working good can you help me please thank you”
  • “To work for lyft again”

Website/ Application Question:

  • “I'm going to become a Uber driver. My application was denial because I was driving without insurance but now I do have insurance and they fix my problem so I wondering what's the next step? Thank you.”
  • “Unalbe to accesss "Report an error" on website. My livense is not suspended as is indicated”
  • “Can't get where I need to be in the site and my background check is on pause because I was putting in the wrong number but I got it figured out”

Employment Question:

  • “I can't get a flexible job delivering and driving”
  • “I need a job but the background check caused my offer to be rescinded”
  • “Employment”

Staff Question:

  • “Customer service”
  • “Horrible Service!!!”
  • “Customer service question”

Activation/ Cancellation Question:

  • “Activation de mon compte”
  • “Need activation for door dash driver”
  • “Background check issues. Hawaii state doesn't do drive history report electronic so Uber and Lyft cannot activate my driver account. Please someone from checkr contact me to resolve this issue. It has on going for more than a month.”

Payments and Charges Question:

  • “My case was cleared all charges dismissed”
  • “Send in documents dropping all charges”
  • “Update suspended license deposition to positive status for employment”

Shipping and Delivery Question:

  • “Second background check wrong address wrong driver's license wrong state Arizona for all”
  • “Where is my background”
  • “My eta was 7/1 and I still haven't heard anything”

Return/ Replace Question:

  • “Changing information”
  • “My background check has been 2 week's and the complete day keeps i changing”
  • “Return call”

Refund Question:

  • “Need refund”
  • “My refund”

Cards Question:

  • “Need to send my id and social Security card”

Other Question:

  • “Because of my unrestricted driver's license”
  • “Para saber sobre los antecedentes de uver”
  • “Background check”


Checkr reviews and complaints

Checkr is ranked 39 out of 91 in Background and People Search category

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