Checkr Phone Numbers and Emails

Customer Service:

  • (844) 824-3257

Checkr Emails:

Business Customer Service
Customer Service
Opt-out of Marketing Emails
More phone numbers and emails Less phone numbers and emails

Checkr Contact Information

Checkr Website:

Checkr Online Chat:

Corporate Office Address:

Checkr, Inc.
1 Montgomery St.
San Francisco, California 94108
United States

Other Info (opening hours):


Monday - Thursday: 8 am - 5 pm (PT)

Friday: 8 am - 4 pm (PT)

Other Location:

120 Kearny St,

San Francisco, CA

Edit Business Info

Checkr Rating Based on 148 Reviews

Rating details

more details
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Checkr Customer Service Calls

02:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Checkr Customer Service?

Request for Information Question:

  • “Status”
  • “Background check questions”
  • “Assistance”

Product/ Service Question:

  • “Background check has been suspended im unable to work”
  • “Something didn't work”
  • “There's no report from me in your system but Uber Eats is not letting me work for them anymore based on the alleged report that I can't even find.”

Account Question:

  • “My uber and lyft account are hold by checkr”
  • “Can't log in”
  • “Issues with Uber account”

Website/ Application Question:

  • “Email says report completed, but website does not.”
  • “Application to door dash”
  • “Wanting to know if i can redo the whole application for door dash cause its been taking over 2 weeks to review from checkr”

Staff Question:

  • “Customer service”
  • “I want customers service”

Activation/ Cancellation Question:

  • “You guys got deactivated.”
  • “Renewal of Drivers License”

Payments and Charges Question:

  • “Billing”
  • “My case was cleared all charges dismissed”

Shipping and Delivery Question:

  • “Wrong report to door dash I'm filing a law suit I did over a 1000 deliveries no problem why are to ystoppi g me from employment”
  • “Uber eats delivery didn't accept me and wondering why”

Return/ Replace Question:

  • “Completion time changing”

Other Question:

  • “Doordash needs new background checl”
  • “Hdd da vv”
  • “DoorDash”


Checkr Pros and Cons

Pros: Best idea for running background checks, Are a background check agency, There are zero pros to using the dumb phucks at checkr, Idk, Zero pros for me that is

Cons: No assistance, No personal contact to fix the problem, No solution to the problem, Unresponsive support, Too slow no communication

Checkr reviews and complaints

Checkr is ranked 32 out of 85 in Background and People Search category

Area Served


Payment Methods

Edit Description

Compare Checkr To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

14420 reviews
663 reviews
23552 reviews
Write a review
Do you have something to say about Checkr? What happened? What can we help you with?
Submit review Don't show this popup